FAQs

What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

Additionally, you can track the status of your order from your "order history" section on your account page on the website.

Can I change my order?

We can only change orders that have not been processed for shipping yet.

Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.

To make changes to your order, please email us at info@qiraatshop.com.

Where do you ship?

We currently ship in the United States, Canada, Australia, and United Kingdom.

How long does it take to ship my order?

We know a quick delivery is important to you and we work hard with our global suppliers to achieve that. Once you've placed your order, it usually takes between 2-4 weeks for delivery.

What payment methods do you accept?

You can purchase on our website using a debit or credit card.

We additionally offer support for PayPal, Apple Pay, Google Pay, and others.

You can chose these payment methods at checkout.

Which currency will I be charged in?

We currently only support the following currencies for charging our customers in their local currencies: USD, CAD and EUR.